FAQ

Last updated: July 30, 2026

Will the app installed on my device access data from my device?

No. Installing TrovaMoney (via "Add to Home Screen" or "Install app") does not give it access to your photos, contacts, files, location, or anything else on your phone. It's still the same web app underneath — installing just gives it a home-screen icon and a full-screen look, without asking for any device permissions.

The only things stored locally in your browser are small preferences — your theme (light/dark), language, and a couple of session details — never your financial data itself. Your actual expenses, income, budgets, and everything else you enter live securely in TrovaMoney's database, tied to your account, not to the device.

Is my financial data safe?

Yes. Your data is stored with row-level security, meaning only you (and household members you've explicitly invited) can ever see it — not other TrovaMoney users, and not us browsing through it casually. Payment processing for your subscription is handled entirely by Razorpay; TrovaMoney never sees or stores your card details.

Does TrovaMoney connect to my bank account?

No. TrovaMoney never connects to your bank, and it can't move money. You manually log what you spend and earn. Account "balances" are calculated from what you've entered, not pulled live from a bank.

What happens if I lose internet access?

The app's interface (menus, screens, layout) can load from your browser's cache if you've installed it, but adding, viewing, or syncing your actual data requires an internet connection — TrovaMoney doesn't work fully offline.

What happens if I cancel my subscription?

You keep full access until the end of your current billing period — you won't be charged again after that, and nothing is deleted. Your data stays intact if you want to resubscribe later.

Can I delete my data or my account?

Yes, both — from Settings → Danger Zone. "Delete all my data" wipes your expenses, income, budgets, loans, cards, accounts, and categories, but keeps your login active so you can start fresh. "Delete my account" permanently removes everything, including your login itself — you'd need to sign up again to use TrovaMoney afterward. Both require typing "DELETE" to confirm, and neither can be undone.

Can I get my data out of TrovaMoney?

Yes, anytime — Settings → Backup → Export backup gives you a full copy of your data as a downloadable file.

What does "Household" sharing actually share?

Expenses, income, budgets, loans, and custom categories become visible to everyone in the household — including things you'd logged before joining. Credit cards and account balances stay private to each person, since those are tied to individual bank/card accounts.

I forgot my password. What do I do?

On the sign-in screen, tap "Forgot password?", enter your email, and a reset link will be sent to you.

Why did I get signed out unexpectedly?

Either you were inactive for 15 minutes, or you (or someone else) signed in to your account on another device or browser tab — for security, TrovaMoney only allows one active session at a time.

What is Quick Add, and where does it save my entry?

Quick Add (the green "+" button) lets you log just an amount and an optional note in a couple of seconds. It's still a real expense entry from the moment you save it — it just gets flagged as "needs review" and shown at the top of Add Expense, so you can fill in the category and payee later, or leave it exactly as logged if that's enough detail for you.

Why doesn't TrovaMoney show up when I try to share a payment from GPay or PhonePe?

Share Target support depends on your phone's Android version and browser, and on how that specific app builds its Share menu. It works reliably on recent Chrome versions. If it doesn't appear for you, Quick Add (the "+" button) and the app shortcut (long-press the home-screen icon) both do the same job just as fast.

Can I use TrovaMoney in Hindi or Marathi?

Yes — go to Settings → Language and pick English, हिंदी, or मराठी. You'll also be asked to choose a language the first time you sign up.

I have another question.

Email us at support@trovamoney.com and we'll help directly.