Refund & Cancellation Policy
Last updated: July 30, 2026
This policy explains how cancellations and refunds work for TrovaMoney subscriptions.
Free trial
Every new account starts with a free trial (currently 3 days), with no payment method required. You will not be charged during the trial. If you choose not to subscribe, your access pauses at the end of the trial, but your data is kept safe.
Cancelling your subscription
You can cancel your subscription at any time from within the app: Settings → Subscription → Cancel subscription.
When you cancel: - Your subscription will not renew at the end of the current billing period - You retain full access to TrovaMoney for the remainder of the period you've already paid for - No further charges will be made after cancellation takes effect
Refunds
- Because cancellation already ensures you keep access for the period you paid for, and you are not charged again after cancelling, we do not offer prorated or partial refunds for unused time within a billing period
- If you believe you were charged in error (for example, a duplicate charge or a technical billing issue), contact us at support@trovamoney.com within 7 days of the charge, and we will investigate and issue a refund if the charge was indeed made in error
- Refunds, where approved, are issued to the original payment method via Razorpay and may take 5–7 business days to reflect, depending on your bank or payment provider
Failed or disputed payments
If a renewal payment fails (for example, an expired card), we will notify you and give you a short window to update your payment method before access is paused. No partial charges apply in this case — either the renewal succeeds and billing continues, or it doesn't and your access pauses without further charge.
Questions
For any billing questions, disputes, or refund requests, contact us at support@trovamoney.com. We aim to respond within 2 business days.
Business details: TrovaMoney is operated by PNM, based in Pune, Maharashtra, India. Phone: +91 72181 76877.